I was born in Phoenix but graduated high school from Northern Denver. I have been in the auto industry for over 30 years working in the Fixed Ops side. I started washing motor homes before I could drive. I moved from a lot tech, dispatcher and then Service Advisor. For the last 24 years, I have managed Audi, Volvo, Mazda, Mitsubishi and Subaru service departments at one time or another. I work here because I wanted to be a part of the family of employees working at INFINITI OF DENVER. The opportunity really came from left field and I couldn't be more excited. The atmosphere is exactly the customer-oriented environment I want to continue my career. My favorite thing about the car business is the interaction with the customers. Let's face it, no one wants to have their car serviced but turning that negative feeling into a positive one is what keeps me going. I believe I bring perception, awareness, desire & experience to the job of Service Manager. In my spare time, I spend it with my family, boating, golfing and traveling as much as possible.