Service Archives - INFINITI of Denver


How Important is a Master Technician at Your Service Center?

The question should be, how comfortable are you trusting someone newly out of mechanic school using your luxury car as a learning experience?  It is essential to insist only a skilled ASE technician work on your vehicle.

While most dealers have 1 or 2 Master Technicians in their shop, INFINITI OF DENVER has 7 Certified Master Technicians, the most in Colorado, with over 140+ years of combined experience.  Why trust anything less for your vehicle’s care?  You wouldn’t see a medical student if you were sick, nor should your car.

A master technician is an automotive service professional who has earned all nine certifications offered through the Automotive Service Excellence (ASE) Program.  These areas of certification include electric systems, heating and air conditioning, engine performance, engine repair, transaxles, brakes & suspension, electrical systems and more.  All of our master technicians are also INFINITI Master Certified.  An INFINITI Master Technician means he has taken all the INFINITI brand specific training from the manufacturer to be a specialist with INFINITI maintenance and repairs.

There is a reason not all technicians are ASE-certified.   The exam is costly, time consuming & extremely challenging.  One third of test takers fail the test the first time they take it and it can take over 2 years to complete.  Once a technician does pass the tests and achieves ASE-certification, he must retest every five years to stayed abreast of changing technology.  Learn more about our Service Team here.

The fact a technician has spent the time & expense to further his education indicates he is serious about his trade. Simply put, ASE certification means you can be certain you are trusting your vehicle with a dealership who are experienced, knowledgeable repair experts.  



Come experience the difference with INFINITI OF DENVER.  Schedule your service today.

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The Next Generation at INFINITI OF DENVER

Joe Walter has been a part of our family at INFINITI OF DENVER for just over 23 years. 2 years ago, his son Max Walter started his trainee technician position working directly next to his father in our service drive, following in his dads footsteps. Working side by side each day, they both ensure our customers leave as happy as can be with their vehicles using their smart, careful approach. Joe has been a leading driver in the success of our service department and we are so happy he wants to continue his legacy he has made here onto his son. We wanted to ask them both a few questions about their time here and what makes working alongside your family member so special.

Q: How long have you both been with INFINITI OF DENVER?

J: Just over 23 years.

M: 2 years.

Q: Joe, what do you plan to teach your son about the business and pass onto him?

J: Since everything has changed so much in this business since I first started, I essentially want to teach him to stay current and constantly do research to teach himself new things. With all of the modern technology in the new cars these days, it's definitely important to be able to compete.

Q: Max, what is it like working with your dad? Do you have a favorite part about working here?

M: I actually really enjoy working with my dad. He's very knowledgeable from being in the business for so long and being so good at his job, so I learn a lot from him every day. My favorite part about working here would have to be learning new things every single day.

Q: Joe, do you want to talk about some of your accomplishments at INFINITI OF DENVER? Do you have a favorite part about working here?

J: During my 23 years here, I became Master ASE and INFINITI Technician, and Shop Foreman. My favorite part about working here would definitely have to be the satisfaction of making someones vehicle better.

Q: Max, what made you want to work for INFINITI OF DENVER?

M: It was the best opportunity for me, especially since my dad has been here for so long.


"It has been a fast and amazing 23 years at INFINITI OF DENVER!"

Joe Walter


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