We're proud to announce that INFINITI OF DENVER has been awarded the 2024 INFINITI Dealer of the Year Award in Colorado by Cars.comⓇ.  We have also been recognized as the INFINITI Colorado dealer for the Consumer Satisfaction Award 2024.  This recognition highlights our dedication to providing exceptional customer service and satisfaction.

"Receiving the 2024 Dealer of the Year Award from Cars.com is a tremendous honor for us," says Chris Smith, Owner of INFINITI OF DENVER. "It reflects our team's dedication to providing an exceptional experience for each and every customer who walks through our doors."

Cars.com is more than just a platform for car shoppers; it's a valuable source of customer feedback. We've made it our mission to elevate the online experience for our customers, knowing that it sets the tone for their entire journey with us.

The Cars.com Dealer of the Year Award is a testament to our commitment to customer satisfaction. We're grateful for this recognition and will continue to uphold the highest standards of service.

**About the Cars.com Dealer of the Year Award**

The Cars.com Dealer of the Year Awards recognize auto dealerships with 25 or more reviews, based on star ratings, total reviews, and management response rates. This award underscores our dedication to excellence and our commitment to exceeding customer expectations. Thank you for choosing INFINITI OF DENVER.

In the competitive world of automotive dealerships, there's a prestigious award that shines brightly upon those who consistently excel in providing exceptional customer service and transparency. INFINITI OF DENVER has not only earned this accolade but has done so for an impressive five consecutive years, making them one of the first-ever 5X CARFAX Top-Rated Dealers. This remarkable achievement places them in an elite category, with less than 10% of dealers across the country having earned this award for consecutive years.

The CARFAX Top-Rated Dealer Award is a testament to INFINITI OF DENVER's commitment to delivering top-notch service and earning the trust of their valued customers. But what exactly does it take to become a CARFAX Top-Rated Dealer, and why is this recognition so significant?

The CARFAX Top-Rated Dealer Award: A Badge of Excellence

The CARFAX Top-Rated Dealer Award is not handed out lightly. It is a badge of excellence bestowed upon dealerships that have consistently received high customer ratings and reviews. INFINITI OF DENVER's recognition as a CARFAX Top-Rated Dealer for the fifth consecutive year is a testament to their unwavering dedication to customer satisfaction.

The Power of Verified Customer Ratings

At the heart of this award are verified customer ratings. INFINITI OF DENVER's customers have consistently provided feedback that has earned them an average rating of 4.5 stars out of a possible five. This means that their clientele is not only satisfied with their experiences but genuinely impressed by the service they receive.

Gregg Cleary, CARFAX Vice President of Dealer Business, highlights the significance of this recognition, stating, “These dealers have been recognized by CARFAX consumers as the best of the best when it comes to building trust and transparency. They truly set the bar high for customer care. CARFAX has more than 4.5 million verified ratings and reviews, and dealers earn the Top-Rated distinction strictly from that verified feedback. We want to make it easier for people looking to buy or service a car to know they’re in good hands.”

A Dealer Principal's Perspective

We had the privilege of speaking with Chris Smith, Owner & Dealer Principal of INFINITI OF DENVER, who shared his thoughts on this remarkable achievement.

"In our pursuit of excellence, we believe that trust and transparency are the cornerstones of exceptional customer service. Being recognized as a 5-time CARFAX Top-Rated LIFETIME Dealer is not just an achievement for us; it's a reflection of our unwavering commitment to our customers. We are grateful for their trust and loyalty, and we will continue to raise the bar to provide them with the best automotive experience possible."

Look for INFINITI OF DENVER's Recognition

If you're considering purchasing a vehicle or seeking service, you can find INFINITI OF DENVER's 2023 CARFAX Top-Rated Dealer recognition on the CARFAX Vehicle History Reports they provide to their customers. This badge of excellence is a clear sign that you're choosing a dealership that values transparency, trust, and the highest level of customer service.

INFINITI OF DENVER's commitment to excellence has set them apart in the automotive industry. Their five-time recognition as a CARFAX Top-Rated LIFETIME Dealer is a testament to their dedication to providing an exceptional experience to every customer who walks through their doors. If you're in the market for a vehicle or require automotive services, INFINITI OF DENVER is undoubtedly a dealership worth considering.

INFINITI OF DENVER luxury auto dealership has been awarded the 800 Award by Reputation.com in the Automotive category. This is awarded to dealerships that excel in performance on visibility, sentiment, engagement & overall reputation score above 800 points out of a 1000 points possible with only 10% of auto dealers achieving this award. The automotive industry has an average score of 652, however, INFINITI OF DENVER finished 2021 with an score of 853.

'We can't get recognition like this without the support of our customers and it means a great deal to us when our local community trusts INFINITI OF DENVER as their dealership of choice. We are lucky to have incredible teamwork between all of our departments creating this customer-focused culture. INFINTI OF DENVER is a special place,' said Amy Meyer Smith, Marketing Director.

Founded in 1993, INFINITI OF DENVER is a locally-owned, family-run, award winning car dealership in Denver with a passion for Colorado. Experience the difference with INFINITI OF DENVER. Browse our new INFINITI cars and SUVs for sale today!

For the second year in a row, INFINITI OF DENVER has earn both the prestigious DealerRater's awards. INFINITI OF DENVER is awarded the 2022 Dealer of the Year Award in Colorado. The Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing and overall experience in their reviews in their state from the sales floor to the service center. Only one Dealer of the Year Award is presented to an individual dealer per brand in their state, marking INFINITI OF DENVER as the top INFINITI dealership in Denver and all of Colorado.
INFINITI OF DENVER was also awarded a 2022 Consumer Satisfaction Award. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
"We are beyond excited to win the DealerRater Awards for the last two years. This is a testament to our incredible staff for a job well done and our loyal customers. We take our commitment to excellent customer service seriously. We are so proud," said Amy Smith, INFINITI OF DENVER Marketing Director.
“DealerRater.com experienced record consumer review volume in 2021 - more than 1.1 million. This is a strong testament to the ability of dealers and their teams to adapt quickly to new shopping expectations. They’ve stepped up in a big way to meet consumer needs with outstanding service, and INFINITI OF DENVER stood out among its peers,” said DealerRater General Manager Jamie Oldershaw. “It is imperative, not just during challenging times, but also when our industry returns to normal to deliver above and beyond customer experiences to car shoppers and INFINITI OF DENVER provided superior customer service in 2021. ”

Customers Love INFINITI of Denver Based on Verified Customer Ratings.

INFINITI of Denver is being recognized in the third annual CARFAX Top-Rated Dealer Program. The 2021 CARFAX Top-Rated Dealers received an average of 4.6 stars, out of a possible five. This elite group of dealers is being celebrated for their exceptional customer service. This is the 3rd time INFINITI OF DENVER has received this award.

“CARFAX has nearly 3.3 million verified customer ratings and reviews,” said Gregg Cleary, CARFAX Vice President of Dealer Business. “This isn’t an ‘everyone gets a trophy situation’; we are recognizing truly the best of the best when it comes to remarkable service and customer care. These dealers were selected based solely on verified reviews from their actual customers.”

"We are proud our Service & Sales teams. They are what make INFINITI OF DENVER the best. This is a great accomplishment each year for the last 3 years." said Chris Smith, INFINITI OF DENVER Owner/Dealer-Principal.

You can look for INFINITI of Denver's 2021 CARFAX Top-Rated Dealer recognition on the CARFAX Vehicle History Reports they provide to their customers