INFINITI OF DENVER FAQs - Your Next Infiniti Dealership

We stock a full lineup of new INFINITI models as well as carefully inspected used vehicles from other makes. Whether you need a refined luxury sedan or a versatile SUV, our inventory has something for every Colorado driver.

We’re continually updating our selection, so you’ll find the latest INFINITI releases alongside high-quality pre-owned options on our lot. Feel free to browse our website or visit us in Aurora to see current offerings.

• New inventory: QX50, QX55, QX60, QX80 and more
• Pre-owned vehicles: A wide range of makes and models, each inspected by our factory-trained technicians
• Specialty vehicles: Luxury SUVs, performance-focused trims and premium packages

Can’t find the exact vehicle you’re looking for? Let us know and we’ll search the region or help you secure the right model.

Yes—trading in your current vehicle is a great way to simplify your purchase and lower your out-of-pocket cost. We assess each trade fairly using market data, vehicle condition and mileage.

You can also start the process from home using our online trade valuation tool. When you bring the vehicle in, our appraisers will confirm its condition and finalize the offer.

• Online estimate: Use our Value My Trade tool for a ballpark figure
• In-person appraisal: A quick inspection of condition, service history and mileage
• Transparent offers: We explain how we arrive at your trade-in value and answer any questions you may have

Remember to bring your title and registration if you own the vehicle outright. If it’s financed, we’ll obtain payoff information from your lender and handle the paperwork for you.

Absolutely! Our pre-owned inventory features a variety of brands and body styles, from compact sedans to full-size SUVs. Each used vehicle goes through a multi-point inspection to help ensure safety and reliability.

If you’re looking for a specific make or model, our sales team can search regional auctions and dealer networks to track down your desired vehicle.

• Multi-point inspection: Brake check, fluid levels, tire condition and more
• Warranty options: Many used vehicles qualify for extended coverage plans
• Variety: Cars, trucks and SUVs from domestic and import manufacturers

Ask about certified pre-owned INFINITI vehicles, which include additional benefits like limited warranty coverage and roadside assistance.

Every new INFINITI comes with comprehensive warranty protection to give you peace of mind. Basic coverage includes limited bumper-to-bumper and powertrain warranties, with options to extend coverage through available protection plans.

Our finance and product specialists can review the details of each plan and help you choose the protection that fits your driving habits in Aurora and beyond.

• Basic limited warranty: 4 years or 60,000 miles, whichever comes first
• Powertrain limited warranty: 6 years or 70,000 miles
• Extended protection options: Additional service contracts and maintenance plans

We recommend reviewing your warranty booklet for specific terms and coverage limits. Feel free to ask if anything is unclear.

Yes—you can book a test drive from the comfort of your home. Use our online form to pick a vehicle, choose a date and time, and enter your contact information. Our team will confirm your appointment and have the vehicle ready when you arrive.

If you prefer to speak with someone directly, feel free to call or stop by our Aurora showroom. Walk-ins are welcome, though scheduling ahead ensures the vehicle you want is available.

• Easy online form: Select your model and preferred time slot
• Flexible scheduling: Evening and weekend slots available
• No obligation: Test drives are free and pressure-free—decide on your own timeline

Bring your driver’s license and any passengers you’d like to experience the vehicle with you.

We aim to make payment convenient for every customer. Depending on whether you’re paying for a deposit, a vehicle purchase or a service bill, different options may apply.

You can use traditional payment methods or explore financing through INFINITI Financial Services and our trusted lending partners. Our finance team can answer any questions about methods or processing times.

• Accepted methods: Cash, personal or cashier’s checks, debit and major credit cards
• Financing: Through INFINITI Financial Services or partner lenders for vehicle purchases
• Online payments: Many lenders offer portals and apps for convenient bill pay

For large transactions, please coordinate with our finance office beforehand to ensure funds are cleared in time for delivery.

New and used vehicle sales are generally final due to Colorado state regulations. However, our goal is for every customer to be happy with their purchase. If you’re not satisfied, contact us within three days and we’ll explore options such as exchanging for a different vehicle.

For service work, we stand by our repairs. If an issue persists after a visit, let us know and we’ll address it promptly at no additional cost.

• Three-day contact window: Let us know right away if something isn’t right
• Case-by-case exchanges: We’ll work together on a solution that fits your needs
• Service guarantee: We’ll re-perform repairs if there’s an issue

Please note that mileage or wear may affect exchange eligibility. Reach out to discuss your circumstances.

Yes! INFINITI of Denver is proud to support local schools, sports teams and charitable organizations throughout the Aurora and Denver area. Giving back is part of our commitment to being a responsible member of the community.

We often participate in or sponsor events that bring our neighbors together. Follow us on social media to stay up to date on upcoming activities and dealership news.

• School partnerships: Donations and sponsorships for local programs
• Charity initiatives: Contributions and community-focused events
• Customer appreciation events: Seasonal specials and on-site gatherings

If you have a community initiative you’d like us to support, please reach out. We value opportunities to connect with Denver drivers.

We’re grateful for those who serve. That’s why we participate in applicable INFINITI incentive programs for eligible military members and first responders. Qualified customers may receive special offers on select new models.

When you’re ready to purchase, bring proof of service so we can apply the appropriate incentive to your deal.

• Who qualifies: Active-duty, retired and honorably discharged service members and first responders
• Documentation required: Valid military ID or employment badge
• Eligibility: Offers vary by model and may be combined with other promotions when applicable

Our sales team will help you review current incentives and ensure you receive every offer you’re eligible for.

Our team is dedicated to delivering a luxury experience from start to finish. We believe buying or servicing a vehicle should be straightforward, transparent and tailored to your needs.

As a trusted INFINITI dealership in Aurora , CO, we focus on building long-term relationships with our customers through attentive service, fair pricing and ongoing support.

• Customer-focused approach: Personalized guidance at every step
• Transparent processes: Clear pricing, financing explanations and honest trade-in evaluations
• Commitment to quality: Factory-trained technicians and genuine INFINITI parts

We look forward to welcoming you to INFINITI of Denver. Contact us now!