Privacy Policy

In this privacy statement, we explain what we do with the data we obtain from and about you when you use our website. We recommend that you carefully read this statement, as it explains your rights and our obligations. In processing your data, we comply with the requirements of privacy legislation, including the California Consumer Protection Act (CCPA). That means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • We aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • We first request your explicit consent to process your personal data in cases requiring your consent;
  • We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • We respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us by telephone, mail, or email at the number or addresses listed at the end of this Privacy Statement.

Purpose and categories of data

Categories of personal information to be collected and the purpose for which the categories shall be used.

Contact may be initiated by you through phone, mail, email and/or webforms. Your contact information is provided to the dealers from whom you are requesting information. This happens when you use a contact form in which you supply your information, and click a button to finalize your information request.

The following categories of data may be collected

  • A first and last name
  • An email address
  • A telephone number

Compiling and analyzing statistics for website improvement.

The following categories of data may be collected

  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

To be able to offer personalized products and services.

The following categories of data may be collected

  • Geolocation data

Sharing with other parties

We do not share data with third parties. Information that you enter when requesting a dealer price or other question is sent to the requested dealer only.

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

How We Respond to Do Not Track Signals

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement on our Do Not Sell My Personal Information webpage.

Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

Third party websites

This privacy statement does not apply to your data when you visit third party websites that are connected by links on our website. We do not control the data collection policies of such third party websites and cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites prior to making use of these websites.

Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes.

Accessing and modifying your data

If you have any questions, please contact us at the number or addresses listed at the end of this Privacy Statement. You have the following rights:

Right to know what personal information is being collected about you

  • A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
    • The categories of personal information it has collected about that consumer.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting or selling personal information.
    • The categories of third parties with whom the business shares personal information.
    • The specific pieces of personal information it has collected about that consumer.

 

The right to know whether personal information is sold or disclosed and to whom

  • A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
    • The categories of personal information that the business collected about the consumer.
    • The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    • The categories of personal information that the business disclosed about the consumer for a business purpose.

 

The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

  • Denying goods or services to the consumer.
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  • Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
  • Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

 

The right to delete any personal information

  • A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
  • A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
  • A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
    • Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    • Debug to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    • To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    • Comply with a legal obligation.
    • Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

Selling and disclosure of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months.

A list of the categories we have disclosed for a business purpose in the preceding 12 months:
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

This privacy statement was last changed on September 25th, 2020 and last checked on September 25th, 2020 and applies to citizens of the United States.

 

SMS/Text Message Privacy Policy

Effective Date: 07/07/2025

INFINITI OF DENVER respects your privacy and is committed to protecting your personal information. This SMS/Text Message Privacy Policy outlines how we collect, use, and protect the information you provide when opting in to receive SMS/text messages from us.

1. Information We Collect

When you opt in to receive SMS/text messages from INFINITI OF DENVER, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Any preferences or communication settings related to SMS notifications

2. How We Use Your Information

We use your mobile number to:

  • Send you transactional messages related to service appointments, vehicle status updates, and dealership promotions
  • Provide marketing and promotional messages (only if you have opted in)
  • Respond to your inquiries or customer service requests

We will never share, sell, rent, or disclose your mobile number or personal information to third parties for marketing purposes without your explicit consent.

3. Message Frequency

Message frequency may vary depending on your interactions and communication preferences. You may receive:

  • One-time appointment or service notifications
  • Periodic promotional or event-based messages (if opted in)

4. Opt-Out

You can cancel SMS communications at any time by replying STOP to any message. After you send the SMS message "STOP," you will receive a confirmation message to confirm you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply text START or re-enroll through our website or during your next service or sales interaction.

5. Help & Support

If you are experiencing issues or need assistance, reply HELP for more information, or contact us at:

6. Carrier Disclaimer

Message and data rates may apply. Messages are supported by most major U.S. carriers. INFINITI OF DENVER is not liable for delayed or undelivered messages.

7. Privacy & Security

Your privacy is important to us. We implement reasonable security measures to protect your data. For more information, please refer to our full Privacy Policy.

Communications/Electronic Messages/SMS/Text Messages:

Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.

By agreeing to receive text or electronic messages from us, you expressly consent to receive marketing, informational, and/or transactional text or audio messages (audio messages and calls include artificial or prerecorded messages or calls) that may be sent using an automatic telephone dialing system and/or software, by or on behalf of us, at the phone number or electronic address you provide us. You may receive different types of messages including advertising, transactional, operational, or informational messages at that phone number or electronic address, including order confirmations; shipping and delivery notifications; multi-factor authentication; requests for information; promotional information; appointment information; appointment status updates; and appointment reminders, or other messages in connection with our Services. We may not be able to deliver messages to all mobile carriers. Message and data rates may apply. You can opt-out of receiving further text messages at any time. After indicating your preference to stop receiving text messages, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request(s). Providing consent to receive messages is not a condition of purchasing any property, goods, or services. Personal information collected in connection with any communication or message is subject to the terms of this Privacy Policy. Messages exchanged with us, and phone calls with us, may be monitored or recorded including by third parties on our behalf. If you send or receive messages with us via SMS, text message, phone call, our Site (consistent with any website consent banner settings), or other electronic communication, we (or our third-party vendors on our behalf) may log data and signaling information in connection with the messages including the contents of the messages, phone numbers, phone carriers, electronic address, electronic routing information, and the date and time that any messages were processed. We (or our third-party vendors on our behalf) may also track your actions in response to the messages you receive from or on behalf of us such as whether you deleted, opened, or forwarded such messages. We (or our third-party vendors on our behalf) may also store information that you provide through communications with us, including from phone calls, letters, emails, and other electronic messages, or in person.