INFINITI OF DENVER FAQs - Your Infiniti Service Experts

Schedule online from our Service & Parts section or call the service team at INFINITI of Denver in Aurora, CO. Choose your date and time, select services, and we’ll confirm your visit.

• Online: Use the “Schedule Service” link
• Phone: Call the Service number shown in the site header or contact page
• Confirmation: We’ll text or call with appointment details

Yes. We can coordinate pickup of your INFINITI, complete your scheduled maintenance or repair, and return your vehicle when finished. Availability and timing are set during scheduling.

Ask your advisor about parts-dependent repairs and turnaround expectations.

• Convenient: Arrange with your appointment
• Updates: Phone or text throughout the process
• Eligibility: Based on service type and availability

At this time, mobile service availability may vary. For eligible maintenance and select repairs, we can discuss on-site options when scheduling.

We’ll confirm eligibility and timing based on your vehicle and service needs.

• Typical services: Oil and filter changes, battery replacement, wiper installation and minor maintenance
• Coverage: Based on parts, tools and technician availability
• Booking: Online or by phone

It depends on the service and parts availability. Your advisor will provide an estimated completion time at check-in and keep you updated throughout your visit.

If your schedule is tight, ask about valet pickup options or shuttle service in the Aurora and Denver area.

• Diagnosis first: Complex repairs require inspection before final timing
• Parts factor: Special-order parts can extend timelines
• Updates: Phone or text notifications during service

Loaner vehicles are limited and not guaranteed. Please request one when scheduling your appointment; if none are available, we’ll review alternative transportation options.

• Limited supply: Reserve early when booking
• Alternatives: Shuttle service or pickup options
• Eligibility: May vary depending on repair type and warranty status

Yes. Our INFINITI-certified technicians receive ongoing factory training to service modern INFINITI vehicles, including advanced safety systems and performance technologies.

• Factory training: INFINITI systems and diagnostics
• Ongoing education: Current tools and procedures
• Quality focus: Genuine INFINITI parts for optimal performance

Yes. INFINITI of Denver can perform required Colorado emissions-related services and inspections as applicable. Appointments are recommended to minimize wait times.

• State requirements: Emissions testing as required by Colorado regulations
• Bring: Registration and any required documentation
• Timing: Generally a short visit once checked in

Yes. Call our service team to adjust or cancel your appointment. If you scheduled pickup or valet service, please call to modify your pickup and return window.

• Phone first: Fastest way to reschedule
• Parts note: Special-order parts may affect timing
• Reminders: We’ll confirm your new appointment time

Your service advisor will call or text you with status updates, approvals and pickup information.

• Preferred contact: Let us know if you prefer call or text
• Milestones: Estimate, approval and completion updates
• Questions: Reach out during business hours anytime

Yes. Visit our Service Specials page for current offers on maintenance, brake service, batteries and more for your INFINITI vehicle.

• Save: Rotating discounts on popular services
• Easy to use: Present the offer at check-in
• Where: Service Specials

Yes for INFINITI vehicles, even if you purchased them elsewhere. For other makes, please call to confirm service availability. Many routine maintenance items can be completed quickly by our experienced team.

• INFINITI specialists: Factory tools and training
• Routine maintenance: Oil changes, brakes, tires and more
• Confirmation: Call with your VIN and service details