CARFAX Top-Rated Service Award Archives - INFINITI of Denver


INFINITI OF DENVER Named Carfax Top-Rated Dealer Three Years In a Row

Customers Love INFINITI of Denver Based on Verified Customer Ratings.

INFINITI of Denver is being recognized in the third annual CARFAX Top-Rated Dealer Program. The 2021 CARFAX Top-Rated Dealers received an average of 4.6 stars, out of a possible five. This elite group of dealers is being celebrated for their exceptional customer service. This is the 3rd time INFINITI OF DENVER has received this award.

“CARFAX has nearly 3.3 million verified customer ratings and reviews,” said Gregg Cleary, CARFAX Vice President of Dealer Business. “This isn’t an ‘everyone gets a trophy situation’; we are recognizing truly the best of the best when it comes to remarkable service and customer care. These dealers were selected based solely on verified reviews from their actual customers.”

"We are proud our Service & Sales teams. They are what make INFINITI OF DENVER the best. This is a great accomplishment each year for the last 3 years." said Chris Smith, INFINITI OF DENVER Owner/Dealer-Principal.

You can look for INFINITI of Denver's 2021 CARFAX Top-Rated Dealer recognition on the CARFAX Vehicle History Reports they provide to their customers

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INFINITI OF DENVER Receives CARFAX Top-Rated Service Award

CARFAX, the web-based supplier of detailed vehicle history reports has introduced the new CARFAX Top-Rated Dealer Award for the 2019 sales year that celebrates the commitment dealers make to providing exceptional customer service and an unparalleled vehicle buying experience. INFINITI OF DENVER is one of the proud recipients of this award, which is in its inaugural year at CARFAX, and we owe it all to our fantastic customers. Awarded dealers received an average of 4.7 out of 5 stars on their ratings, meaning that each CARFAX trusted dealer has been diligent in building customer confidence in their brands and exceeding expectations throughout the year.

To determine the CARFAX Top-Rated Dealer award winners, CARFAX based their data on over a million individual verified reviews from real customers who have shopped with the brands. This is something we take seriously at INFINITI OF DENVER because it is thanks to our own customer reviews that we were considered for this recognition.

CARFAX has been deemed a trusted, reliable source for vehicle history reports since 1984 and has poured its energy into providing used car listings, car care tips, and history-based value calculations on top of their well-known history reports. The fact that CARFAX owns the world’s largest database in terms of vehicle history makes them a big player and one that is trusted by many countries to be the number one resource when purchasing a used vehicle.

Being recognized with the CARFAX Top-Rated Service Award is a great honor and showcases the effort that INFINITI OF DENVER has put into ensuring a smooth, painless vehicle servicing experience for our customers over the years. This means building a team with the right people who are passionate about INFINITI vehicles and dedicated to sharing their knowledge with our customers.

Part of this standard comes from the time spent on researching and developing new ways to serve our customers better. The launch of our HOME by INFINITI OF DENVER service provides our customers with complimentary valet pickup and delivery anywhere in the Denver metropolitan area. Regardless of where you bought your INFINITI, our service includes a complimentary INFINITI loaner car to use while your vehicle is being serviced, as well as a complimentary wash, sanitization, and vacuum of your vehicle before it is returned to you. It’s ideas like these that help us continue to provide unmatched service and make owning an INFINITI that much better.


We also owe a lot of gratitude to our master technicians who make up our trusted service department. Our team of ASE certified experts has put the time and effort into their training to become masters of the INFINITI brand and their knowledge has led to increased trust from our customers when they leave their vehicles in our care. Their dedication to providing high-quality repairs and routine maintenance has made an impact on our community that has led INFINITI OF DENVER to become the number one shop for many INFINITI owners in the Denver area, and it’s a big reason why we were voted to be a CARFAX trusted dealer.

In 2020 and beyond, customers shopping for new vehicles and seeking maintenance on their current vehicles can now identify shops that carry the CARFAX Top-Rated Dealer status. The goal is to help customers make educated decisions about the way their vehicles are purchased and maintained and to encourage them to do business with dealers and shops that have a proven track record of going the extra mile for their customers.

We’re constantly looking for new ways to improve your vehicle purchasing and service experience, and our commitment is to never stop striving for more. We’re a CARFAX trusted dealer because we recognize that our customers are the most important component of our business, and we will always put your first. If you’re in the process of shopping for a new vehicle or are seeking a full-service shop to maintain your current INFINITI model, we invite you to get in touch with one of our dedicated team members who can show you why INFINITI OF DENVER was given the 2019 CARFAX Top-Rated Dealer award. Set an appointment today by completing our online scheduling form or by calling us directly.


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