Aurora INFINITI Service Archives - INFINITI of Denver


INFINITI OF DENVER’s Valet Program is making National News

INFINITI OF DENVER's pickup and delivery program for service customers has gained national attention from Automotive News this week. What began as a way to add value and convenience for their customers, has become wildly successful for this family-run dealership.

INFINITI OF DENVER launched Home By INFINITI OF DENVER in June 2020. Customers who use the complimentary valet program are more likely to get their safety issues fixed instead of putting them off for the next visit due to time constraints. They never have to step into the dealership, putting time back into their day.

INFINITI OF DENVER will pick up a customer's vehicle, service the vehicle and return the vehicle when service is complete. The service department can leave a loaner vehicle, but approximately 30% of the customers using the program don't need a loaner as most services can be completed in a day.

Although it is expensive & challenging for INFINITI OF DENVER, they believe it is the right thing to do for their luxury customers. The dealership is running about 19 valets a day servicing customer throughout the Colorado front range.

"The secret is out to INFINITI owners in Colorado as we have seen a tremendous success with Home By INFINITI OF DENVER. It is amazing how much our customers have embraced the program," said Chris Smith,owner.

If you haven't experienced our complimentary valet program, you can call INFINITI OF DENVER at 303-671-6000 or book online here. Learn more about Infiniti vehicles here!

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Cutting Edge Vehicle Technology

Car Technology from Past to Future

Not long ago, cars were simple machines.  There was even a time when automobiles were built without seat belts and safety glass, yet higher speeds and heavier vehicles determined that cars needed better safety features.

Cutting Edge Vehicle TechnologyOver time, however, engineers realized that building bigger, heavier cars was not the answer.  Safety equipment needed to advance to the point where our fragile selves could survive impacts, collisions, and general hazards of the road with the assistance of technology.  Airbags, collision zones, and even backup warning sensors evolved into a pairing of driver and machine.


INFINITI OF DENVER has the cars of the future with cutting edge vehicle technology that will improve your safety as well as your driving experience.

The future is now

We don't have flying cars...yet, but we do have cars that improve driver performance in many ways.  Especially with safety and navigation.  Here are just a few of the ways that INFINITI is incorporating future car technology into our 2020 lineup:

  • Forward Emergency Braking with pedestrian detection: Your vehicle constantly monitors what is up ahead, giving you plenty of advanced warning and room to begin braking in the event of a possible collision.  The advanced technology detects risk of vehicle and pedestrian collision to ensure braking long before an impact.
  • Backup Collision Intervention: Driving in reverse creates an additional set of risks as your line of vision is impaired. With INFINITI OF DENVER’s Backup Collision Intervention, an INFINITI Safety Shield® system heightens your awareness, expanding your line of vision, bringing potential risks to your attention, and even applying the brakes if impact is imminent.
  • Direct Adaptive Steering: Unprecedent engineering filters unwanted bumps and vibrations to smooth out your drive. The advanced Direct Adaptive Steering technology makes thousands of adjustments per second to enhance vehicle handling and precision.
  • Active Lane Control: The advanced Active Lane Control technology evaluates upcoming lane markers, changes in road patterns and textures, and crosswinds to make automatic adjustments to your steering for a steady drive regardless of what’s ahead.
  • Available Around View monitor with moving object detection: This device gives you a panoramic view of what is around your vehicle, allowing you to escape the tunnel vision that contributes to side and blind spot collisions in other vehicles with a virtual 360 degree perspective.
  • Intelligent Park Assist: Parallel parking is tricky and can be dangerous in high traffic areas. The Intelligent Park Assist feature ensures your safety with sensors that measure the parking space size and advanced technology to steer the vehicle precisely into its designated area.

Contact us

INFINITI is always reaching for the future of car technology and the limits of vehicle luxury.  Learn more about these advanced vehicle features and unprecedented INFINITI technology, or talk with one of our associates the next time you are visiting INFINITI OF DENVER to learn more about the exciting changes coming your way from INFINITI.


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INFINITI OF DENVER Safety Precautions for COVID-19

So you can still find luxury from home!

With the spread of COVID-10, we are facing new challenges and responsibilities in health and safety. To reduce the risk of infection and transmission in our workplace and in interactions with our clients, INFINITI OF DENVER is following the recommendations published by the Center of Disease Control and Prevention and doing everything in our power to ensure your safety.

However, we also know that life doesn’t stop moving forward, and because of that, we are going above and beyond to make sure you still get the service you need despite these challenging times.


On-Site Precautions:

  • Our employees will be staying home if they are experiencing flu-like symptoms, respiratory illness, fever, cough or shortness of breath.
  • We are educating our employees about precautions they can take to prevent the spread of this disease, including avoiding touching face, eyes, nose and mouth as much as possible and washing hands frequently.
  • Hand sanitizer, disinfecting wipes, tissues, soap and water are maintained in our workplace.
  • Common areas and surfaces are being kept clean, and we are sanitizing the steering wheel, center console, turn signals, wiper stock and door panels of each vehicle during our complimentary car wash.

Vehicle Service Precautions:

  • We are OPEN regular business hours in our Service and Parts Departments.  We are open Monday-Friday 7am-6pm and Saturday 8am-5pm to service your vehicles
  • We will increase our loaner fleet to assist with customers in service during this time.
  • We are offering  pick up and delivery of  your vehicles to service them.
  • We follow each vehicle service appointment and delivery with comprehensive sanitizing processes to eliminate contamination between driver transitions.

Vehicle Purchase Precautions:

Our sales department is preparing to reopen our showroom on Saturday, May 9th with guidelines from the Tri-County Health.  We are approaching this situation with a high level of respect and caution.

  • We will be practicing social distancing.  Access to hand sanitizer, disinfectant wipes, masks & gloves will be available
  • We have a scheduled daily cleaning & additionally, we will be cleaning offices after a customer has left.
  • We will still be conducting customer self test drives.
  • To limit exposure, we ask that you do not bring additional guests to your appointments unless absolutely necessary.
  • We encourage scheduling your appointment so we can have the car sanitized and ready for you to see.
  • Masks are recommended.  If you need one, please let your sales person know.

If you will still like to shop & buy from home, we do have the INFINITI OF DENVER Car ON-Demand Concierge Program.  Shop On-Line or by Phone with free home delivery anywhere in Colorado.  Call us today at 303-671-6000

IFS Customer Assistance:

We understand the uncertainty created by the coronavirus (COVID-19) crisis and want our retailers to be aware of the assistance we are implementing for IFS customers who may be impacted.

  • Customer Communications
    The following announcement is now available on
    “We’re here to help. If you are affected by the COVID-19 virus or the TN tornadoes and need assistance with your IFS account, please call 1-800-627-4437 or chat with an online representative.”
  • Customer Payment Assistance
    Customers who need assistance should contact IFS at the phone number above to discuss their options. Customer Service will offer payment extensions allowing retail and lease customers to defer their payment(s) based on each customer’s current situations. Please note that wait times for an agent can be longer than expected due to the high volume of calls.
  • 90-Day Delayed Payment Option for New Special APR Customers & CPO Vehicles
    To lend additional support during this period, IFS is offering a Special 90-Day Delayed Payment Option to qualified customers who purchase any new INFINITI financed with Special APR or Retailer Choice APR. Maximum term is 72 months.   Please see bulletin 20-8-0160 for complete program rules.  IFS is also offering to qualified customers who purchase any Certified Pre-Owned INFINITI financing with CPO Special APR.
  • INFINITI just announced a FLEXIBLE LEASE BONUS: No Payment for up to 90-days/3months

Please call as at 301-671-6000 to make arrangements. We hope this will soon pass and our goal is to make sure everyone stays safe and healthy.

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Why to Get Your Oil Changed at the Dealership

Oil Change at the DealershipYou’re driving your vehicle and realize that it’s been about three months since your last oil change. You love your car and you know that quality maintenance means a safer and better performing vehicle. But out of the corner of your eye, you see the sign for drive-thru oil changes.

Don’t fall for a hasty service with subpar quality that will ultimately cost you as much if not more than oil change at a dealership.



INFINITI OF DENVER cares about our customers. That’s why we have compiled a list of the top reasons why you should get an oil change at a dealership instead.

  1. Quality Oil Filters Designed for your Make and Model. Your vehicle is a performance machine, and it requires performance parts. INFINITI makes factory OEM parts with perfectly tailored components to ensure your vehicle continually performs at the upper end of the spectrum. Specifically tuned for factory performance, you can drive comfortably knowing your filters have the correct pressure release valve and filtering agent to keep your engine running to expectations.
  2. High Standard Synthetic Oil. INFINITI OF DENVER uses only synthetic oil. Your engine will last longer with synthetic oil than the conventional style that is derived directly from crude oil sources. Your vehicle will continue to ride smooth and deliver the power you have come to trust with added lubricants to keep parts moving fluidly, especially at higher temperatures. This will decrease wear and could increase the life of your engine.
  3. Multi-point Inspections. INFINITI OF DENVER knows your car almost as well as you, and what it takes to keep it in top form. Ongoing dealership service does not stop at an oil change, so INFINITI OF DENVER will make sure to take care of your whole vehicle. The multi-point inspection that comes standard with your visit includes checking fluids, drive belts, exhaust systems, and much more. Your car will also come back spotless with a complimentary wash and vacuum after every service.
  4. Feel Comfortable, not Crowded. While you wait, pass the time in the same standards of comfort you should expect from INFINITI. Wi-Fi and charging stations, the use of complimentary iPads and a play area for the little ones will keep the experience feeling anything like a chore. The waiting room is even dog friendly. You will also have access to premium beverages and snacks will your car is being put through the paces.
  5. Competitive Pricing. Dealerships want your business and are well versed in understanding your INFINITI. We are passionate about our brand, and even if you don’t have an INFINITI vehicle, we maintain records of your auto’s service lifespan. There is almost always a coupon on our website to off-set additional costs, and in the long-run the proactive inspections and the quality service could save you costly repairs in the future.
  6. Experienced and Compassionate Service Team. INFINITI OF DENVER has over 85 years of experience serving the greater Denver area. With seven Master Technicians and nine Automotive Service Excellence Technicians, you know your INFINITI is in the right hands. Keep your INFINITI running as if you were taking it off the showroom floor for the first time by setting your dealership oil change appointment.

Oil change CTA

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New Car for the New Decade: The INFINITI QX50

The year 2020 not only required a new calendar, but also launched us into the beginnings of a new decade. A month into this year, we’re off to a strong start, and if you’re looking for the advancements in innovation and technology that the decade represents, you’ll find it in the INFINITI QX50.



Accelerate your happiness with a luxurious approach to the new decade.

The INFINITI QX50 is the perfect way to grow in 2020 and the years that follow – with upper-echelon quality, enhanced safety features, dynamic travel technologies, and more. Take advantage of the luxury, comfort, and thrill you’ll feel every time you turn the key in the ignition of a new QX50, with heated front seats, 20-inch silver painted and machine finished wheels, Bose® Performance Series Audio, and leather-appointed seating . Instead of stressing about your family’s safety in an older, outdated automobile, rest assured that your family will be secure with Forward Emergency Braking with Pedestrian Detection, Predictive Forward Collision Warning, and Blind Spot Warning technology. Relish in a road trip that brings you closer to your clan in a ride that’s as smooth as any flight with Direct Adaptive Steering, Intelligent AWD and driver assistance technologies.

Find the class that suits your lifestyle and travel to the future with the INFINITI QX50. Whether you choose the QX50, the LUXE or the EDITION 30, a new vehicle from INFINITI OF DENVER will come with a range of benefits to keep supporting you for seasons to come. Why settle for one year of growth when your INFINITI comes with excellent service and an extensive warranty backed by our award-winning service team? In fact, keep realizing your goals by continuing regular oil changes with our express service and by keeping your INFINITI looking its best with a complimentary car wash and vacuum after each service visit.

So, from the team at INFINITI OF DENVER – welcome to the new decade. Face whatever this decade has planned for you, with an INFINITI OF DENVER QX50!

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A Buyers Guide to the 2020 QX60

Great news, car buyers! The all new 2020 INFINITI QX60 is available now at INFINITI OF DENVER, and it's more luxurious and tech-savvy than ever. There are 4 different models available, including the QX60 PURE, QX60 PURE AWD, QX60 LUXE, and the QX60 LUXE AWD.  In comparison to it's competitors, the all new QX60 rises up against all with it's 11/13 available safety features, whereas every other only has 8/13. This SUV has an exclusive cabin with unmatched interior design, three rows of seats, and also can come with a theater package to keep the young-ins entertained.  The 2020 QX60 is family friendly and the perfect vehicle to take on your next family adventure. Take a closer look at some of the key features below. 


One key feature in the abundance of safety features is the Around View Monitor With Moving Object Detection, which delivers intuitive technology that helps to make parking easier by placing four cameras around the vehicle to give you a virtual 360 bird's eye view on your display. Another feature is the Backup Collision Intervention, which gives you awareness in every direction while backing up by detecting a potential collision with visual and audible alerts. The Blind Spot Warning is another safety feature you can't miss out on having, which alerts you when vehicles are detected in your blind spot area. Another great feature would be the Forward Emergency Braking with Pedestrian Detection, which cannot only measure the distance between you and the vehicle in front of you as well as the speed of both vehicles - it can also capture movement from a pedestrian directly ahead in your lane of travel, helping you detect a potential frontal collision. As well as audible and visual warnings, the vehicle will also partially apply the brakes if they are not applied, even fully braking if necessary. These are just a few of the safety features in the QX60, but you can learn more about the others here. 


If you're looking for a vehicle with style and versatility, the QX60 is the SUV for you. You will have the convenience of Hands-Free Entry, for those times when you have your hands full and need to get access to your trunk. With just a simple swing of your foot under the rear bumper, the Motion Activated Liftgate automatically opens and gives you immediate entry to your cargo space. If you have a big family or find yourself always driving company around, you will always have access to Three Rows and 7 seats. The Adaptable Cargo Spaces are also a key feature in the 2020 QX60, making it so you can fold the second and third rows to accommodate for your next adventure.  Personal Entertainment is also available (if so equipped) to keep the kiddos in the back seat happy, with optional dual 8-inch screens where they can enjoy movies or games. For those cold Colorado Winters, Intelligent All-Wheel Drive is here to assist, which monitors wheel spin, throttle position and speed, and diverts up to 50% of the available power to the rear wheels when conditions are less than optimal. These are just a few of the versatility features in the QX60, but you can learn more here.

Schedule a test drive in the all new 2020 QX60 today at INFINITI OF DENVER!



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The Next Generation at INFINITI OF DENVER

Joe Walter has been a part of our family at INFINITI OF DENVER for just over 23 years. 2 years ago, his son Max Walter started his trainee technician position working directly next to his father in our service drive, following in his dads footsteps. Working side by side each day, they both ensure our customers leave as happy as can be with their vehicles using their smart, careful approach. Joe has been a leading driver in the success of our service department and we are so happy he wants to continue his legacy he has made here onto his son. We wanted to ask them both a few questions about their time here and what makes working alongside your family member so special.

Q: How long have you both been with INFINITI OF DENVER?

J: Just over 23 years.

M: 2 years.

Q: Joe, what do you plan to teach your son about the business and pass onto him?

J: Since everything has changed so much in this business since I first started, I essentially want to teach him to stay current and constantly do research to teach himself new things. With all of the modern technology in the new cars these days, it's definitely important to be able to compete.

Q: Max, what is it like working with your dad? Do you have a favorite part about working here?

M: I actually really enjoy working with my dad. He's very knowledgeable from being in the business for so long and being so good at his job, so I learn a lot from him every day. My favorite part about working here would have to be learning new things every single day.

Q: Joe, do you want to talk about some of your accomplishments at INFINITI OF DENVER? Do you have a favorite part about working here?

J: During my 23 years here, I became Master ASE and INFINITI Technician, and Shop Foreman. My favorite part about working here would definitely have to be the satisfaction of making someones vehicle better.

Q: Max, what made you want to work for INFINITI OF DENVER?

M: It was the best opportunity for me, especially since my dad has been here for so long.


"It has been a fast and amazing 23 years at INFINITI OF DENVER!"

Joe Walter


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